Delivery Policy | CaricatureMaster
Once you place an order or submit a custom request through our website and make an agreement with our email support, our artist will immediately start drawing your caricature.
After our Artist finishes your caricature drawing we will send you an e-mail with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased.
In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 30 days of the delivery date. If you do not contact us within 30 days of the delivery date, the item(s) you purchased will be considered received, downloaded and delivered to you.
The time frame for the ordered caricature as a digital file depends on the complexity you’ve chosen when ordering.
The time frame depending on caricature complexity/price:
Printed Product Delivery
|>= $120 and < $240
|>= $240 and < $600
If you’ve ordered some of our printed products, our manufacturing team will proceed with printing it and delivering it to your address immediately after you confirm the caricature drawing and a shipping address.
The time frame for receiving a printed product is a maximum of 20 days and it depends on the delivery address country. Shipments are sent via FedEx, USPS and DHL Express.